FAQ
Q. Do you have any additional locations in the US to view your products?
A. We do not have any retail locations, we attempt to keep "lean and mean" by selling direct to you.
Q. Can your items be customized?
A. Our wood tops can be customized if you are ordering quantities of 6 or more. Email custom project questions to: info@AT-95.com. Chairs, metal & cast pieces cannot be customized. Typical lead time for custom projects is 6-8 weeks.
Q. How do you care for the wood tops?
A. Simple cleaning with a soft damp cloth and wipe dry. Cleaners with ammonia are not recommended.
Q. Tell us about your White Oak.
A. We chose salvaged White Oak for our tables not only because it is environmentally friendly but also for the wood’s character and appearance. NOTE: You may notice knots, checking and cracks – Do not stress! This beauty marks are characteristics of this type of wood. Please be aware that over time exposure to low humidity may cause additional cracking as the wood expands and contracts and will not affect stability.
Q. Are your tabletops flat or uneven?
A. Our wood tops are not “super flat” but are laid up in planks and will have a slight unevenness from board to board.
Q. Do you offer wholesale pricing?
A. No, we do not offer wholesale pricing.
Q. Do you ship to Alaska or Canada?
A. Yes, we can ship to Alaska and Canada.
Q. Can you email additional images of your products?
A. Yes, we are happy to email additional detail shots of product of interest.
Q. Do you offer in-home delivery?
A. Yes, we do offer in-home white glove delivery service. White glove delivery includes, unloading product, in home/office set up and removal of packing material. Fee for white glove delivery service is $250.00
Q: What is the finish on the M1 and M2 Machine Legs?
A: We use a very durable powder coating finish on our Machine Legs. Gun metal grey is a good color description.
Q. Can I get a wood finish sample?
A. Yes, we are happy to send you finish samples free of charge.
Q. What does the bottom of the leg to the swivel pub stool look like?
A. The bottom of our stool has a plastic insert added to the foot. This insert helps prevent scratches and floor markings.
Q. Do you offer any discounts?
A. Our discounting starts at 5% off any orders of $5,000 -$10,000. 10% discounts on orders over $10,000.
Q. What size chair or stool would you put with a table?
A. Our schoolhouse chair works with all of our standard 30”H dining tables. Our 24”H schoolhouse barstool and our 24”H swivel pub stool work with our 36”H drafting table or our M1-Machine leg table options. Our 30”H swivel pub stool works with our 42”H drafting base table or our 42”H M1-Machine leg table options.
Q. Do you have a warranty?
A. Warranties are for stuff that breaks! AT-95 products are built to last, and last they will. When you put in the quality materials and care that we do, what you get is a piece of furniture that will withstand everyday use and, like a fine whiskey, age beautifully over time.